Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative di Miranda HR kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Pasig, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Assist customers with inquiries via phone, email, and chat.
- Resolve customer issues promptly and effectively.
- Maintain detailed records of customer interactions.
- Provide product information and support to enhance customer satisfaction.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not required.
- Experience Level: 0–2 years of customer service experience preferred.
- Skills and Competencies: Strong communication skills and a customer-focused attitude.
- Qualities and Traits: Patience, empathy, and the ability to handle challenging situations.
- Working Conditions: Office environment with occasional overtime needed during peak periods.