HR Manager (Mandarin Speaker)

Job Description

Star Island Media with brand Mlen Diary is looking for an experienced and proactive HR Manager who understands end-to-end HR operations and strategy. This role will be responsible for managing the entire HR cycle, manpower planning, KPI implementation, recruitment strategy, employee relations, and supporting communication with Mandarin-speaking management.

Responsibilities

HR Strategy & Operations

• Handle full-cycle Human Resources functions from recruitment to offboarding.
• Create and implement HR policies, SOP, and company regulations.
• Develop HR strategies aligned with company growth and operational needs.
• Monitor HR operational effectiveness and improve internal processes.

Recruitment & Manpower Planning

• Handle manpower planning and organizational structure development.
• Analyze hiring needs across departments.
• Manage recruitment process end-to-end including sourcing, screening, interviewing, offering, and onboarding.
• Build recruitment pipeline and improve hiring efficiency.
• Coordinate with hiring managers regarding recruitment needs and workforce planning.

KPI, Performance Appraisal & Compensation Management

• Develop and monitor KPI systems for employees and departments.
• Handle performance appraisal processes including probation review, annual review, and performance evaluation.
• Conduct employee performance assessments and support performance improvement plans.
• Ensure KPI implementation aligns with company objectives and departmental targets.
• Analyze employee performance trends and provide recommendations to management.
• Develop and improve compensation & benefits structure aligned with company budget and market standards.
• Handle salary benchmarking, incentive schemes, allowance structures, and employee benefit programs.
• Support payroll review and compensation adjustment processes based on employee performance and company policies.
• Maintain fair and competitive compensation practices to improve employee retention and motivation.

Employee Relations & HR Administration

• Handle employee relations and internal communication.
• Ensure compliance with Indonesian labor law and HR regulations.
• Supervise attendance, leave, payroll coordination, BPJS, contracts, and HR documentation.
• Handle disciplinary processes when necessary.
• Maintain employee database and HR reports.

Mandarin Communication Support

• Support communication between local team and Mandarin-speaking management.
• Assist in translating meetings, reports, and operational discussions when needed.
• Ensure smooth coordination between Indonesia and overseas management.

Requirements

• Bachelor’s degree in Human Resources, Psychology, Management, or related field.
• Minimum 5 years experience in HR, preferably as HR Supervisor or HR Manager.
• Strong understanding of full-cycle HR management.
• Experienced in manpower planning, KPI implementation, performance appraisal, and compensation & benefits management.
• Good understanding of Indonesian labor law, BPJS, and HR operational processes.
• Able to communicate in Mandarin (spoken and written).
• HSK certification is a plus.
• Strong leadership, communication, and problem-solving skills.
• Able to work in fast-paced environment.
• Experience in retail, beauty, FMCG industry is a plus.

Preferred Skills

• Recruitment Strategy
• KPI Management
• Performance Appraisal
• Compensation & Benefits
• Manpower Planning
• HR Analytics
• HRIS
• Industrial Relations
• Mandarin Translation
• SOP Development

Benefits

• Competitive salary package
• Career growth opportunity
• Dynamic and fast-growing environment
• BPJS Kesehatan & Ketenagakerjaan
• THR and annual leave