Marine Insurance & Claim Staff

We are seeking a detail-oriented and analytical professional to join our team as a Marine Insurance & Claim Staff to support the management of marine insurance and claims activities, ensuring accurate documentation, timely claim handling, and effective coordination with internal and external stakeholders.

Key Responsibilities:

1. Claims Administration & Handling:
   Assist in managing the lifecycle of Marine Hull, Cargo, and P&I claims, from initial notification and documentation to claim follow-up and settlement, in accordance with policy terms and P&I Club requirements.

2. P&I Coordination:
   Coordinate with P&I Clubs, correspondents, and insurance representatives regarding claim documentation, updates, and required follow-up actions related to third-party liabilities, crew injury, pollution, property damage, and other marine incidents.

3. Claim Assessment Support:
   Assist in reviewing claim documents, incident reports, survey reports, and supporting evidence to identify the cause of loss and assess coverage for H&M and P&I claims.

4. Stakeholder Coordination:
   Coordinate with surveyors, loss adjusters, maritime lawyers, port authorities, vessel agents, and other relevant parties to support the investigation and resolution of marine insurance claims.

5. Documentation & Reporting:
   Maintain accurate and complete records of insurance policies, claim files, correspondence, supporting documents, and settlement information. Prepare periodic claim reports and updates for management.

6. Cost & Claim Monitoring:
   Monitor claim-related expenses, settlement progress, and outstanding claims to ensure timely processing and proper documentation. Assist in tracking claim performance and related costs.

7. Subrogation & Recovery Support:
   Assist in identifying potential subrogation and recovery opportunities and coordinate the collection of relevant documents and information required for recovery processes.

8. Compliance Support:
   Ensure insurance and claim documentation is maintained in accordance with applicable marine insurance requirements, P&I Club rules, international maritime regulations, and internal company procedures.

Requirements:

1. Education:
   Bachelor’s degree in Insurance, Maritime Studies, Law, Maritime Law, or related field.

2. Experience:
   Minimum 1–3 years of experience in Marine Insurance, Claims, Shipping, Marine Operations, or a related field. Experience handling Marine Hull, Cargo, or P&I claims is preferred.

3. Professional Certification:
   Professional insurance certifications such as AAAIK, AAUIK, or relevant P&I/Marine Insurance training will be an advantage.

4. Technical Knowledge:
   Basic to good understanding of Marine Hull & Machinery, Marine Cargo, P&I insurance, Institute Cargo Clauses, Hull Clauses, and marine claim procedures. Familiarity with Letter of Undertaking (LOU) and other security arrangements is an advantage.

5. Regulatory Knowledge:
   Familiarity with applicable international maritime conventions, marine liability principles, and shipowner’s third-party liabilities.

6. Communication Skills:
   Good written and verbal English communication skills, particularly for correspondence and coordination with international insurance and maritime stakeholders.

7. Analytical & Organizational Skills:
   Strong attention to detail, documentation skills, problem-solving ability, and the ability to manage multiple claims and follow-ups within deadlines.

8. Operational Agility:
   Able to work effectively under pressure and respond promptly to urgent marine incidents, including vessel damage, cargo claims, pollution incidents, and other maritime emergencies.