Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Call Center Representative di RSD Human Resource Management Consultancy kami kurasi dari Bossjob (kategori Magang & Fresh Graduate). Perhatikan lokasi kerja (Quezon City, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Handle incoming calls from customers with professionalism and empathy.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues effectively.
- Document all customer interactions clearly in the system.
- Meet call quality and performance metrics regularly.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience, entry-level candidates welcome.
- Skills and Competencies: Strong communication skills and a customer-oriented attitude.
- Qualities and Traits: Ability to work in a fast-paced environment and handle stressful situations effectively.
- Responsibilities and Duties: Ability to follow up with customers to ensure satisfaction.
- Working Conditions: Availability to work flexible hours, including evenings and weekends.