Senior Account Manager - Tower Provider

Senior Account Manager – Tower Provider

Job Responsibilities

Business Development & Account Management

• Manage and develop B2B business opportunities within the telecommunications, tower provider, and digital infrastructure industries.

• Conduct marketing and sales activities for tower colocation services to telecommunication operators, ISPs, and corporate customers.

• Develop and maintain strong relationships with existing customers while identifying and securing new business opportunities.

• Conduct site mapping and identify potential tenants to increase tower occupancy rates.

• Handle customer administration processes, including SPK, contracts, CAF, tenancy agreements, and first billing.

• Ensure customer legal documents are complete and updated within operators' systems.

• Lead commercial discussions and business negotiations related to tower leasing and colocation services.

• Understand and manage the tower provider business process from tenant acquisition, contracting, implementation, billing, to revenue realization.

• Build and maintain a strong network within telecommunication operators, ISPs, tower providers, and digital infrastructure companies.

• Prepare and present sales forecasts, pipelines, business reports, and market analyses to management.

• Placement: BSD, South Tangerang

Leadership & Team Management

• Lead, supervise, and support Account Managers and sales team members in achieving business targets.

• Monitor team performance, sales pipelines, tenant acquisition progress, and revenue achievement.

• Conduct regular coaching, mentoring, and performance evaluations to improve team productivity and capabilities.

• Develop sales strategies, action plans, and business initiatives to drive sustainable growth.

• Ensure compliance with company policies, sales processes, and customer administration procedures.

• Coordinate with Legal, Engineering, Project, Procurement, and Finance teams to ensure smooth project execution and customer satisfaction.

• Act as the escalation point for strategic customers and key business opportunities.

Requirements

• Minimum Diploma or Bachelor's Degree from any major.

• Minimum 5 years of experience in Account Management, B2B Sales, Business Development, or related roles within Tower Provider, Telecommunications, ISP, or Telecommunication Infrastructure industries.

• Minimum 1–2 years of experience leading or supervising a sales/account management team.

• Strong understanding of colocation, tenancy management, CAF, SPK, lease agreements, and first billing processes.

• Familiar with administrative processes and legal documentation related to telecommunication operators.

• Experience handling telecommunication operators such as Telkomsel, Indosat Ooredoo Hutchison, XL Axiata, Smartfren, and ISPs will be highly preferred.

• Strong networking and business relationship skills within the telecommunications industry.

• Excellent negotiation, presentation, communication, and stakeholder management skills.

• Strong leadership, coaching, and team development capabilities.

• Analytical mindset with the ability to conduct market analysis and identify business opportunities.

• Target-oriented, proactive, and capable of working in a dynamic environment.

• Proficient in Microsoft Office, especially Excel and PowerPoint.