HR&GA Officer

About Progrez 

Progrez is an IT consulting company specializing in DevOps and ITSM solutions. We are passionate about driving organizations to adapt and unlock new possibilities through innovative technology solutions. By partnering with our customers, we help them streamline their IT operations, enhance efficiency, and achieve their business goals. At Progrez, we believe in fostering a growth-oriented and collaborative environment. We encourage open communication at all levels and empower our employees to contribute their ideas and expertise. As a growing company with a team dedicated professionals, we value teamwork, continuous learning, and a shared passion for technology. We are committed to staying at the forefront of the IT industry, constantly exploring new technologies and methodologies to deliver cutting-edge solutions to our customers. Our mission is to be a trusted advisor and partner, guiding our customers on their digital transformation journey and helping them achieve sustainable success. 

About the Role 

We are looking for a proactive and detail-oriented HR&GA Officer to support our People Operations and office management activities. In this role, you will be responsible for handling HR administration, employee lifecycle processes (including recruitment, onboarding, retainment, and off-boarding), employee benefits, and supporting daily office operations to ensure a smooth and positive workplace experience for our team. You will work closely with multiple teams across the company to ensure HR processes, employee services, and office operations run efficiently. 

Responsibilities 

• Support the end-to-end recruitment process, including recruitment administration, onboarding for new hires, and employee off-boarding processes. 
• Maintain and update employee data in HRIS and employee master data to ensure accuracy and maintain HR documentation. 
• Provide support and guidance to employees regarding HR policies, employee benefits, and administrative processes. 
• Manage the administration of employee benefits and insurance programs, including enrolment, data updates, claims coordination, and communication with benefit providers. 
• Coordinate employee training programs, company events, and employee engagement initiatives. 
• Handle internal communication related to HR updates, announcements, policy changes, and company-wide information. 
• Support office operations by coordinating facilities, office supplies, vendors, and building management. 
• Manage business travel arrangements, including ticket bookings, accommodation, and coordination with travel vendors. 
• Support day-to-day office operations and assist in organizing internal company activities and events. 

Requirements 

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. 
• Minimum 2–3 years of experience in People Operations, HR Generalist, or HR Administration roles.
• Experience in General Affairs functions such as asset management, business travel arrangements, vendor coordination, or facilities support. 
• Solid understanding of labor laws and statutory requirements, including BPJS and employee insurance programs. 
• Proficient in HRIS, employee master data management, and HR reporting. 
• Strong organizational and multitasking abilities with high attention to detail. 
• Good stakeholder management and vendor coordination skills. 
• Excellent communication skills to handle internal communication and employee inquiries effectively. 
• Ability to work independently, take ownership of tasks, and contribute to process improvements.