Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Representative role at Miranda HR is curated from Bossjob (category Teknologi & IT). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Interact with customers via phone to provide information and resolve issues.
- Maintain a positive and professional attitude toward customers at all times.
- Efficiently manage multiple calls and direct them to the appropriate department.
- Log customer interactions and feedback in the system for record-keeping.
- Assist in scheduling appointments and following up with customers as needed.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English language, strong customer service skills, effective problem-solving abilities.
- Qualities and Traits: Excellent communication skills, ability to work in a fast-paced environment, reliable and punctual.
- Responsibilities and Duties: Willingness to learn and adapt to new processes and systems.