Jr. Application Technology Executive

Job Description

• Ensure efficient and effective frontline customer technical support under close supervision of experienced Account Manager

• Implement standard technology applications, services and solutions in cooperation with OFC teams to respond to customer requirements

• Cooperate with Technology and Analytical laboratory in the development of identified technology solutions to ensure they comply with customer and market needs

• Conduct continuous local market and competitor observation from the technology perspective and provide support the development of competitive applications, services and solutions to respond to market and customer needs

• Support assigned projects to provide defined technology solutions, applications and services according to agreed timelines, budgets and standards - monitored by OFC team

• Support technology related customer claims with OFC teams to provide optimized solutions to maximize customer satisfaction

• Accurately report on above mentioned activities

• May deal with external technical partners, market partners and service providers within the area of responsibility

• Cooperate with technology counterparts within the group

• Support overall regional/BU sales strategy and objectives

Specifications

• Candidate must possess at least Diploma or Bachelor in Engineering (Chemical) or Chemistry or equivalent

• Required language(s): English, Bahasa Indonesia

• First experience in defined ink technology environment (R&D, application service etc.)

• Experience in printing ink and printing application would be an advantage

• Good communication skill

• Good English and computer skill