IT Systems & Automation Specialist

This is a remote position.

Job Summary

Pastor’s Heart is looking for a Platform & Systems IT Specialist to help build, maintain, and scale the technical foundation of our Christian counseling platform.

This role focuses on WordPress development, dashboard creation, system stability, and day-to-day technical support for pastors and staff. You will ensure our site can support a growing number of users while remaining secure, reliable, and easy to use.

This is a hands-on role for someone who enjoys solving problems, improving systems, and supporting real people doing meaningful work.

Key Responsibilities

Platform & Website Development

• Develop, manage, and optimize WordPress to support large user volumes

• Build and maintain custom dashboards for:

  • Pastors

  • Counselors

  • Admin staff

• Ensure fast load times, uptime, and scalability

Dashboard & User Experience

• Improve user flows for:

  • Login

  • Scheduling

  • Messaging

  • Client management

• Ensure dashboards are clean, intuitive, and stable

• Work with leadership to translate needs into functional tools

Technical Support

• Troubleshoot login, access, and system issues for pastors and staff

• Provide technical assistance and guidance to non-technical users

• Resolve issues quickly to minimize downtime

Systems & Performance

• Monitor site performance and address bottlenecks

• Implement updates, backups, and security best practices

• Assist with integrations as needed (email, scheduling, forms)

WordPress Administration

• Manage themes, plugins, updates, and configurations

• Ensure compatibility between plugins and custom features

• Prevent conflicts that impact user experience

Personal & Values Fit

• Comfortable supporting pastors and faith-based teams

• Patient communicator with non-technical users

• High integrity with sensitive information

• Self-directed and solution-oriented

Requirements

Required Skills & Experience

Technical Requirements

• 3+ years experience with WordPress development and administration

• Strong experience building and managing user dashboards

• Understanding of:

  • User roles and permissions

  • Site performance optimization

  • Security best practices

• Ability to troubleshoot technical issues efficiently

Nice to Have (Not Required)

• Experience scaling membership or SaaS-style platforms

• Experience with hosting environments and caching/CDNs

• Familiarity with HIPAA-aware system design (non-clinical systems)

Benefits

Employment Type & CompensationType: 1099 ContractorLocation: RemoteSchedule: Flexible with ongoing support

Compensation:

• $45–$75 per hour, based on experience

• Retainer options available for long-term engagement

Why Work With Pastor’s Heart

• Mission-driven organization serving people everywhere

• Real impact through technology that supports care

• Freedom to build systems the right way

• Leadership that values clarity, structure, and excellence

Originally posted on Himalayas