E-commerce Marketplace Specialist

Title: E-commerce Marketplace Specialist

Level: Supervisor

Location: Remote (Indonesia)

Role Overview

We are looking for a detail-oriented and operationally sharp E-commerce Marketplace Specialist to own campaign planning and execution across FOREO SEA's marketplace channels. This role is the operational backbone of the team — orchestrating campaign calendars, aligning cross-platform execution, and coordinating with platform partners, Platform Leads, internal and external teams to keep everything running on time and on brief. The role also owns KOL and affiliate partner coordination.

Key Responsibilities

Campaign Coordination

• Plan the monthly campaign calendar; coordinate sign-ups, promotional submissions, and voucher applications across Shopee, Lazada, and TikTok Shop (SG, MY, PH)

• Facilitate timely implementation of campaign activations, product launches, and mega sale events

• Liaise with internal teams, Platform Leads, platform partners (Shopee, Lazada, TikTok Shop) and external agencies to ensure campaign readiness and on-time execution

Store Operations & Promo Calendar

• Execute on-site updates and ensure digital shelf visibility — banners, category pages, product listings, pricing, and promotional pages accurate and updated per schedule

• Track and report promotional execution status across all platforms and markets; perform regular store checks to ensure content consistency and accuracy

• Flag stock and fulfilment risks ahead of campaign activations and coordinate to resolve

• Act as operational backup for Platform Leads during peak periods or absences

Promotion Mechanics & Execution

• Create and configure promotional mechanics — vouchers, flash deals, bundle, add-on deals, and discount structures

• Build and standardise bundle SKU configurations and GWP rules across all platforms and markets

• Develop scalable SOP playbooks so campaign execution is repeatable and error rates drop across markets

• Document and cascade promo mechanics to Platform Leads

KOL / Affiliate BD & Outreach (30%)

• Build and manage a structured KOL and affiliate partner pipeline across SG, MY, PH & VN

• Own end-to-end outreach: source, engage, negotiate, onboard, and maintain relationships with creators and affiliate partners

• Develop and brief partners on campaign mechanics, product messaging, and content requirements.

• Manage partnership agreements, usage rights, and payment terms within approved frameworks; ensure platform disclosure compliance

Requirements

• 3–5 years in e-commerce operations, marketplace coordination, or digital marketing — regional or multi-market exposure preferred

• Hands-on experience with Shopee Seller Center and Lazada Seller Center (required)

• Experience coordinating campaigns across multiple platforms simultaneously

• Excellent attention to detail and a structured approach to execution

• Exposure to KOL, influencer, or affiliate coordination — comfortable owning outreach and relationships

• Strong stakeholder management and communication skills — works across Platform Leads, Content, and external partners

• Proactive and solutions-driven; comfortable operating in a fast-moving flat team

Strong Plus

• Experience with TikTok Shop back-end

• Experience in FMCG, beauty, or consumer goods