Supervisory Application Development Specialist

Under the direction of the Customer Engagement Diplomatic Technology Officer (DTO), manages and provides technical leadership for the Application Development team within Customer Engagement (CE). Oversee sophisticated applications development and support operations using approved Cloud platforms with heavy emphasis on Microsoft Office 365 applications, including Microsoft Azure, SQL Online, Dataverse, ServiceNow Platform, and other M365 products (SharePoint, Power Automate, Power BI, Power AI). Manages the migration of legacy locally developed applications to approved cloud platforms, automation in the business process using AI (Artificial Intelligence), and the development of new cloud-based applications. Collaborates with and coordinates work with the ADG (Application Development Group) Team located in Frankfurt to develop and implement worldwide applications such as Go-MBC, Atlas Directory, and Atlas Workflows. Supervises two application developers (App Dev Spec.) and ensures SharePoint online and Dataverse/SQL databases support specific mission office requirements to organize, analyze, and interpret data. Provides strategic direction for database design and maintains associated front-end applications that meet reporting and interface needs based upon target user audiences. Serves as the mission's senior technical authority on application development and business process analysis.

Major duties and responsibilities:

• Management and Technical Leadership


• Requirements, Systems Analysis and Design


• Project Management and Coordination


• Programming and Development


• Application Support and Maintenance

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All selected candidates must be able to obtain and hold a Public Trust - Background Investigation security certificate.

All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam. 
Selected candidate must be able to begin working within a reasonable period of time 1 MONTH upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.

You will be evaluated against the qualifications and requirements in this vacancy announcement. 
You may be asked to complete a pre-employment language or skills test.
You must complete the application form and provide the required documents.  Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.

Experience:

At least five (5) years of progressive experience in application development and support, with demonstrated growth in technical complexity and responsibility. Experience should include leading projects, mentoring others, or coordinating team activities.

Please address this factor in your ERA application under Major Duties and Responsibilities.

Language: 

Fluent in English and Bahasa Indonesia (speaking/reading/writing, may include the ability to translate)

Please address this language requirement in your ERA application. 

Job Knowledge:

• Strong knowledge of systems analysis and design, including gathering requirements and translating business needs into technical solutions


• Strong knowledge of programming and software development using modern frameworks


• Thorough knowledge of database design, queries, and how databases support applications


• Knowledge of developing applications with user interfaces, business logic, and data storage


• Knowledge of project management approaches for planning and delivering software projects


• Knowledge of supervising staff, including task assignment, performance feedback, and team coordination


• Working knowledge of how technology solutions support business operations

Please address this factor in your ERA application under Major Duties and Responsibilities.

Skills And Abilities:

• Demonstrate ability to design and develop functional applications using modern programming languages and frameworks


• Proven ability to create and optimize database structures that support business requirements


• Strong analytical skills to break down complex business problems and design technical solutions


• Ability to communicate technical concepts clearly to both technical and non-technical audiences, including senior management


• Demonstrate leadership ability to guide technical staff, delegate tasks effectively, and manage team performance


• Ability to manage multiple concurrent projects and meet competing deadlines


• Strong troubleshooting skills to diagnose and resolve complex technical issues


• Ability to learn new technologies quickly and adapt to changing technical environments

Please address this factor in your ERA application under Major Duties and Responsibilities.