Payroll & Operation Supervisor

Key Responsibilities

• Manage and oversee end-to-end payroll processes to ensure accurate and timely salary payments.

• Verify payroll data including attendance, overtime, allowances, incentives, and deductions.

• Ensure compliance with PPh 21, BPJS, labor regulations, and company policies.

• Handle payroll-related inquiries and resolve employee concerns.

• Prepare weekly and monthly payroll reports for management.

• Coordinate and provide payroll reports to Finance, Accounting, and Tax teams for reporting and reconciliation purposes.

• Monitor payroll accuracy and maintain employee data confidentiality.

• Lead and develop the payroll team to ensure operational efficiency.

• Identify and implement payroll process improvements, including HRIS optimization.

• Manage employee enrollment, updates, claims, and administration related to BPJS Kesehatan, BPJS Ketenagakerjaan, and employee health insurance programs.

• Coordinate and handle work-related accident (occupational injury) cases, including reporting, documentation, and claim processing with BPJS Ketenagakerjaan and insurance providers.

Qualifications

• Bachelor's Degree in Accounting, Management, Human Resources, Business Administration, or related field.

• Minimum 5 years of experience in Payroll, Compensation & Benefits, or HR Administration.

• Minimum 2 years of experience in a Supervisor or Team Leader role.

• Proven experience handling payroll for 500-1,000 employees or more.

• Strong experience using Microsoft Excel (manual payroll processing) and HRIS/Payroll Systems.

• Good knowledge of payroll administration, overtime, THR, PPh 21, BPJS, and Indonesian labor regulations.

• Advanced Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis.

• Experience preparing weekly, monthly, and management payroll reports.

• Strong analytical skills with high attention to detail and accuracy.

• Excellent communication, coordination, and leadership skills.

• Able to maintain strict confidentiality of employee information.

Preferred Qualifications

• Brevet A and/or Brevet B certification.

• Experience in manufacturing, retail, logistics, distribution, or other high-volume workforce environments.

• Experience in HRIS/Payroll System implementation or enhancement projects.

• Familiarity with payroll audits and compliance processes.

Personal Attributes

• High integrity and professionalism.

• Detail-oriented and able to work under tight deadlines.

• Strong problem-solving skills.

• Proactive and continuous improvement mindset.

• Able to work independently and collaboratively with cross-functional teams.