Job Description
Full details about the role and requirements
Yukerja Summary
The CLEANING SERVICE MANAGER role at PT Trimitra Putra Mandiri is curated from JobStreet (category Teknologi & IT). Note the work location (East Jakarta, Jakarta) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Overview We are seeking an experienced and result-driven Cleaning Service Manager to oversee, plan, and optimize our entire cleaning operations. In this role, you will lead our operational team, maintain high standards of cleanliness and safety, manage client relations, and ensure maximum operational efficiency across all assigned facilities.
Key Responsibilities
Operations & Resource Management: Plan, manage, and supervise end-to-end cleaning operations; optimize shift schedules, manpower distribution, and site allocations.
Quality Assurance & Compliance: Ensure strict adherence to health, safety, and hygiene standards (HSE); conduct routine quality audits and site inspections.
Inventory & Asset Control: Manage inventory, consumption, and storage of cleaning chemicals, equipment, and supplies.
Client & Stakeholder Relations: Act as the primary liaison for clients and management; handle inquiries and complaints promptly to ensure high client satisfaction.
Team Leadership & Development: Train, mentor, and evaluate staff performance to foster a productive and accountable workforce.
Reporting & Administration: Prepare comprehensive operational reports, performance evaluations, and administrative documentations.
Qualifications & Requirements
Education: Diploma or Bachelor’s Degree, preferably in Management, Environmental Health, or a related field.
Experience: Minimum 3 years of proven experience as a Cleaning Service Manager or equivalent role; prior experience at PT ISS Indonesia is highly preferred.
Technical Expertise: Strong knowledge of professional cleaning standards, chemical handling, and specialized cleaning machinery.
Leadership & Scale: Proven track record in managing large-scale operations and institutional clients.
Competencies: Excellent communication, strong problem-solving abilities, and decisive leadership.
Certification: Certification from the National Disaster Management Authority (BNPB) is a strong advantage.
Personal Attributes: High integrity, discipline, strong sense of responsibility, and detail-oriented.