Job Description
Full details about the role and requirements
Yukerja Summary
The Collection Associate – B2B Accounts Receivable (Night Shift | Onsite - Aura, Tag… role at Biitech Solutions is curated from Bossjob (category Keuangan & Perbankan). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Collection Associate – B2B Accounts Receivable
Location: Aura, Taguig (Onsite)
Shift: Night Shift (US Hours)
Salary: ?30,000 – ?35,000/month
Employment Type: Full-Time
Are you an experienced Accounts Receivable or B2B Collections professional? Join our growing team and play a key role in managing customer portfolios, driving collections, resolving payment issues, and maintaining healthy cash flow while delivering exceptional customer service.
Key Responsibilities:
- Manage assigned B2B customer portfolios and AR aging buckets to achieve collection targets.
- Conduct collections through phone calls and emails while following up on payment commitments.
- Investigate and resolve payment delays by coordinating with Billing, Sales, and Cash Application teams.
- Perform account reconciliations and resolve payment disputes.
- Maintain accurate collection notes, customer correspondence, and account status updates.
- Support AP portal activities, invoice submissions, vendor setup requirements, and PO-related concerns.
- Escalate critical accounts and disputes following established governance processes.
- Meet productivity, quality, and SLA targets while providing a positive customer experience.
Qualifications:
- Bachelor's Degree in Commerce, Finance, Accounting, or a related field.
- 2–5 years of experience in Accounts Receivable, B2B Collections, or Order-to-Cash (O2C) within a shared services environment.
- Strong experience in B2B collections, account reconciliation, dispute resolution, and customer communication.
- Good understanding of AR Aging, Dunning Process, and Promise-to-Pay management.
- Experience using ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
- Proficient in Microsoft Office.
- Excellent English communication skills (CEFR C1 or equivalent).
- Strong analytical, negotiation, and stakeholder management skills.
- Willing to work onsite in Aura, Taguig on a night shift schedule.