Senior Consultant - Vault CRM

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is a cloud industry leader for life sciences. We are a true partner to the industry with our end to end market leading platform supporting customers from development through to commercialisation. The growth of Vault CRM is leading the way on future innovations around how life sciences engage customers, helping get life saving treatments to patients, faster. You will be making a true difference to people’s lives all around the world. 

As a Senior Consultant in our European Commercial Services team, you will be at the forefront of supporting the global life sciences shift to more connected, data-driven, and AI-powered customer relationships. You will work directly with top global pharmaceutical organizations, solving their most critical business challenges by delivering cutting-edge solutions, through implementations of Vault CRM, Events Management, and connected solutions, while also driving migrations of Veeva customer environments from SFDC to Veeva Vault Platform.

You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst. 

What makes us different:

• Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start
• Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach.
• Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively

The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.

What You'll Do

• Own delivery for implementation and migration projects in project manager, functional analyst, solution architect, and stream lead roles
• Collaborate with business and technical stakeholders to drive the optimization and harmonization of business processes, and translate them into actionable and scalable solutions
• Build and maintain trusted advisor relationships with customer stakeholders across enterprise and smb organizations
• Provide technical leadership and mentorship to internal teams and implementation partners
• Contribute to internal initiatives to continuously improve service quality and delivery frameworks

Requirements

• 6+ years of experience in SaaS technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect, Product Owner
• Familiarity with CRM ecosystems
• Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships
• Strong and effective communication and presentation skills
• Ability to work independently in a fully remote environment across multiple assignments
• Able to travel approximately 20%
• Fluent in English (written and spoken)

Nice to Have

• Experience working in the Pharmaceutical, Biotech, or Consumer Health sectors
• Hands-on experience with Veeva CRM, Veeva Vault Platform, or Salesforce.com Platform, or similar
• Proficiency in SQL, MDL, Python
• Veeva certification
• Additional European language(s)

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.