Insurance Account Associate

Join our team and build a rewarding career in the insurance industry! We are looking for customer-focused professionals with voice support experience to provide exceptional service to our clients.

Position Details

• Position: Insurance Account Associate
• Work Setup: Onsite
• Location: Bridgetowne, Quezon City
• Schedule: Shifting Schedule
• Salary Package: PHP 19,000 – PHP 23,000

Key Responsibilities

• Handle inbound customer inquiries for an insurance account through voice support.
• Assist customers with policy information, account inquiries, billing concerns, and general service requests.
• Provide accurate information and resolve customer concerns in a timely and professional manner.
• Maintain accurate records of customer interactions and follow company procedures.
• Meet quality, productivity, and customer satisfaction targets.

Qualifications

• Senior High School Graduate (K–12) or completed at least 2 years of college.
• At least 1 year of BPO experience in a voice account.
• Excellent English communication skills.
• Strong customer service, problem-solving, and interpersonal skills.
• Willing to work onsite in Bridgetowne, Quezon City.
• Willing to work on a shifting schedule.

Benefits

• Competitive salary package of PHP 19,000 – PHP 23,000
• HMO coverage
• Retirement and Provident Fund
• Fitness Membership Benefits
• Career growth and development opportunities
• Supportive and collaborative work environment

If you're ready to take the next step in your BPO career, apply today and become part of a team committed to delivering outstanding customer service in the insurance industry.