Building Maintenance Coordinator

About the Role

We are looking for a proactive and detail-oriented Building Maintenance Coordinator to ensure our residential units, facilities, and environments remain in excellent condition. In this role, you will act as the main coordinator between homeowners, internal departments, and contractors/vendors to ensure maintenance issues are resolved efficiently while maintaining high-quality standards and customer satisfaction

Key Responsibilities

• Handle owner complaints and maintenance requests related to residential units, building facilities, and surrounding areas.

• Conduct site inspections to identify defects and determine appropriate repair solutions.

• Perform minor repairs independently when required.

• Coordinate and supervise contractors or vendors during repair and maintenance activities.

• Ensure all maintenance work is completed according to company quality standards and agreed timelines.

• Conduct quality inspections after repairs and request corrective work when necessary.

• Prepare and maintain complete documentation, including inspection reports, repair reports, and before-and-after.

• Update maintenance progress, defect logs, and complaint status through the company's maintenance system.

• Develop and monitor preventive and corrective maintenance schedules.

• Perform routine inspections of show units and ensure they are clean, functional, and ready for customer visits.

• Collaborate closely with Customer Service, Construction, Project Management, and other internal teams to resolve maintenance issues.

• Prepare regular maintenance reports and provide recommendations for continuous improvement.

Qualifications

• Minimum Diploma (D3) or Bachelor's Degree (S1) in Civil Engineering, Construction Management, Property Management, or a related field.

• Minimum 1–2 years of experience in Building Maintenance, Property Management, Construction, Real Estate Development, or a related field.

• Good understanding of construction methods, building defects, maintenance processes, and quality control.

• Experience coordinating contractors or vendors is preferred.

• Able to read technical drawings is an advantage.

• Strong analytical and problem-solving skills.

• Excellent communication and coordination skills.

• Detail-oriented with strong organizational skills.

• Able to work independently as well as collaboratively within a team.

• High sense of urgency and customer-oriented mindset.

• Proficient in Microsoft Office and Google Workspace.

• Possess a valid driving license (SIM A/C) and own personal transportation.

• Willing to travel between project locations