Head of F&B

Job Summary

The Head of Food & Beverage is responsible for leading the overall F&B business strategy, ensuring operational excellence, product innovation, financial performance, food safety compliance, and exceptional customer experience across all F&B outlets. This role collaborates closely with Operations, Marketing, Supply Chain, Merchandising, and Finance to drive sustainable business growth and profitability

Key Responsibilities

Strategic Leadership

• Develop and execute the overall F&B business strategy aligned with the company's vision and growth objectives.

• Identify new business opportunities, market trends, and customer preferences to strengthen the F&B business.

• Drive innovation in menu development and seasonal product launches.

Operations Management

• Oversee day-to-day F&B operations across all stores and outlets.

• Establish and continuously improve SOPs, operational standards, and service excellence.

• Ensure consistency in food quality, beverage preparation, presentation, and customer experience.

• Monitor store performance and implement operational improvement initiatives.

Financial & Business Performance

• Own and manage the F&B P&L.

• Develop annual budgets, sales forecasts, and cost control strategies.

• Analyze sales, food cost, labor cost, and profitability.

• Drive revenue growth while maintaining target profit margins.

Product Development

• Lead menu engineering and product lifecycle management.

• Collaborate with Marketing on promotional campaigns and product launches.

• Conduct regular market and competitor analysis.

Supply Chain & Inventory

• Work closely with Procurement and Supply Chain to ensure product availability.

• Optimize inventory management and reduce waste.

• Ensure vendor quality, pricing competitiveness, and supply continuity.

Food Safety & Compliance

• Ensure compliance with food safety regulations and hygiene standards.

• Maintain HACCP and food handling standards where applicable.

• Conduct regular operational audits.

Team Leadership

• Lead, coach, and develop the F&B Operations team.

• Build succession plans and talent development programs.

• Establish KPIs and conduct performance reviews

JQualification :

• Bachelor's degree in Hospitality Management, Food & Beverage Management, Business Administration, or a related field.

• Minimum 3 years in a senior leadership role ( Manager, Head) experience in the F&B industry.

• Experience managing multi-unit restaurant, café, or retail F&B operations.

• Experience in retail companies with integrated café/F&B concepts is highly preferred.

• Strong knowledge of restaurant and café operations.

• P&L management and budgeting.

• Food cost, labor cost, and inventory management.

• Menu engineering and product development.

• Food safety regulations (HACCP, GMP, hygiene standards).

• Business analytics and KPI management.

• SOP development and process improvement.

• Microsoft Excel and PowerPoint proficiency.