Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative Non Voice Account di TREG Outsourcing kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Cebu, Central Visayas, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Respond to customer inquiries and provide excellent service through non-voice channels.
- Assist customers with product information, order status, and troubleshooting issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Provide feedback on customer trends and issues to enhance overall service quality.
Requirements
- Educational Qualifications:High school diploma or equivalent preferred.
- Experience Level:0–2 years of experience in customer service or related field.
- Skills and Competencies:Proficient in English language with strong communication skills.
- Skills and Competencies:Excellent problem-solving abilities and a customer-centric mindset.
- Qualities and Traits:Patience, empathy, and the ability to work in a team environment.
- Responsibilities and Duties:Aptitude for handling difficult situations calmly and professionally.