Staff Front Office

Job Description

• Welcome and assist visitors in a professional and courteous manner.
• Manage front desk operations and ensure smooth communication flow within the office.
• Handle phone calls, emails, and visitor inquiries accurately and efficiently.
• Maintain the reception area, office supplies, and front desk documentation.
• Receive, record, sort, and distribute documents, mail, and packages.
• Assist with scheduling meetings, appointments, and travel arrangements.
• Support administrative processes such as filing, data entry, report preparation, and document management.
• Monitor office expenses and help maintain administrative records.
• Coordinate with internal teams regarding visitor needs and office support requirements.
• Follow visitor access and office security procedures.
• Ensure the front desk area reflects a professional and organized company image.
• Perform other administrative duties as assigned to support daily operations.

Job Requirements

• Previous experience in receptionist, front office, or administrative roles is preferred.
• Good command of Microsoft Office applications.
• Strong administrative and organizational skills.
• Professional appearance and positive attitude.
• Good verbal and written communication skills.
• Able to multitask and prioritize responsibilities effectively.
• Detail-oriented, reliable, and proactive in handling daily tasks.
• Familiar with office equipment and basic office procedures.
• Able to work both independently and as part of a team.
• Strong service mindset and professionalism in dealing with guests and staff.