Community Nutritionist

Key Responsibilities

• Create engaging, relevant, and high-quality content and activities specifically tailored for our WhatsApp groups.

• Facilitate discussions and interactions among community members to cultivate a supportive and lively environment.

• Provide continuous support, encouragement, and motivation to members based on their needs.

• Plan, organize, and execute regular community events (e.g., Facebook Live, webinars, quizzes) in collaboration with the Social Media team.

• Manage community loyalty programs and the Community Ambassador initiative.

• Identify and document inspiring member success stories to be used as testimonial content by the Digital team.

• Monitor and analyze key community performance metrics, focusing on participation and engagement rates.

• Compile and present regular reports regarding community activities and health on WhatsApp.

• Provide data-driven recommendations to continuously improve the effectiveness of community programs.

• Maintain an organized, accurate, and up-to-date community member database.

• Develop and schedule community activity calendars that align with member needs and company goals.

Qualifications

• Bachelor's Degree (S1), preferably majoring in Nutrition or a related field.

• Minimum of 1 year of experience in managing online communities, with a strong focus on the WhatsApp platform.

• Experience in providing nutrition counseling or having a solid foundational knowledge of nutrition is a huge plus.

• Proficient in managing WhatsApp communities and using supporting tools such as Google Sheets and Canva.

• Proven ability to craft highly engaging and interactive content for online communities.

• Strong capability in analyzing engagement metrics and generating insightful periodic reports.

• Experienced in managing and organizing member databases.

• Excellent written and verbal communication skills.

• Creative and innovative thinker when designing community activities.

• Natural ability to build and maintain positive relationships with community members.

• Strong understanding of consumer psychology and behavior.

• Proactive, solution-oriented, and highly empathetic.

• Deeply committed to creating a positive impact within the community.

• Able to work independently as well as collaboratively within a team, with excellent time-management skills.