Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative di FSP Global Solutions Inc. kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Mandaluyong, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Assist customers with inquiries and provide exceptional service via phone, email, and chat.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Provide product information and support to customers as needed.
Requirements
- Educational Qualifications: High school diploma or equivalent.
- Experience Level: 1–3 years of experience in customer service or related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficiency in using customer service software and Microsoft Office Suite.
- Qualities and Traits: Ability to work in a fast-paced environment and adapt to changing priorities.
- Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.