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Ringkasan Yukerja
Lowongan Fulfillment Responsible/Customer Service di Guangdong Gaoyi Printing & Packaging Co kami kurasi dari JobStreet (kategori Manufaktur). Perhatikan lokasi kerja (Batam, Riau Islands) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
We are seeking a Fulfillment Responsible / Customer Service to join our Packaging Company. This role is responsible for managing the end-to-end order fulfillment process, analyzing forecasts and delivery schedules, and serving as the key liaison between customers and internal teams to ensure smooth and efficient operations.
Key Responsibilities:
Oversee the full order fulfillment cycle, from order receipt to on-time delivery
Analyze sales forecasts and manage delivery planning
Coordinate effectively between customers and internal departments (e.g., production, logistics, planning)
Ensure high levels of customer satisfaction through timely communication and resolution of issues
Continuously identify and implement process improvements within the fulfillment workflow
Qualifications:
Minimum of 5 years’ experience in the manufacturing industry, with a focus on Customer Service, Supply Chain, or Delivery Management
Proven ability to communicate professionally with customers and manage expectations
Fluent in Mandarin is a plus
Strong leadership skills, with experience leading or supervising a team
Excellent analytical and problem-solving abilities
High attention to detail and the ability to multitask in a dynamic environment