Product Development Manager

Job Responsibilities:

Technical Research & Product Innovation

• Conduct in-depth technical research related to network technologies: IP/MPLS, Metro Ethernet, SD-WAN, GPON/FTTH, IP Transit, Cloud, Security, Data Center, API/Platform Integration, Automation.

• Analyze market needs and determine feasible technical specifications.

• Propose new technologies that can improve network efficiency and product capabilities.

End-to-End Product Development

• Lead the entire product development process from the ideation stage, proof of concept (POC), technical design, to commercialization.

• Prepare Business Requirements Documents (BRDs) and Product Requirements Documents (PRDs) with technical details (topology, architecture, hardware/software requirements, SLAs, flow provisioning).

• Coordinate with Sales, Presales, NOC, Engineering, and Operations to ensure product delivery meets standards.

Product Engineering & Feasibility

• Analyze network capabilities and determine the most optimal solution for each customer segment.

• Conduct technical feasibility and cost analysis to ensure product profitability.

• Design provisioning, monitoring, and service improvement workflows for new products.

Lifecycle Management & Product Improvement

• Monitor product technical performance (latency, availability, capacity utilization).

• Develop new features or upgrades based on sales needs or technological developments.

• Manage product growth, maturity, and decline phases.

Technical Support to Sales

• Serve as a technical product expert for Telco, Wholesale, Enterprise, and SME sales teams.

• Assist in conducting technical presentations to strategic customers.

Pricing, Commercial Analysis & Business Case

• Determine pricing structures based on network costs, service capabilities, competitors, and target margins when creating or improving new products.

• Develop business cases for adding new services or features.

• Propose bundling models and contract schemes (bandwidth, capacity-based, usage-based, managed service).

Internal & External Coordination

• Collaborate with: Network & Infrastructure, Engineering & Operations, Solution Architect, Marketing/Marcomm, Procurement, Finance, Legal.

• Establish relationships with vendors, technology principals, and partners for POCs and product evaluations.

Job Qualifications:

• Minimum Bachelor's Degree in Telecommunications/Informatics/Electrical Engineering from reputable university.

• 5–10 years of experience in an ISP/Telco with a focus on product development or technical products.

• Experience developing products such as: IP Transit / IPLC, Metro Ethernet / L2/L3 VPN, SD-WAN, DIA Broadband / FO, Cloud / Security / Managed Service.

• Understanding of routing (BGP/OSPF/MPLS), switching, QoS, peering, IX, and backbone capacity.

• Able to create technical documents (topology, architecture design, SLA design) and operational workflows.

• Experience working with customer segments: Telco, Wholesale, Enterprise, and SME.

• Experience conducting POCs, testing, and platform integration.

• Strong analytical skills and ability to understand technical cost structures.

Preferred Skills

• Experience developing at least one commercially deployed ISP product.

• Experience building automation or APIs for products.

• Knowledge of cloud (Azure, AWS, GCP) or virtual networks.

• Cybersecurity knowledge for managed services.

• Technical certifications (preferred): CCNP/CCDP/CCNA Service Provider or JNCIS/JNCIP, SD-WAN Certification.

Disclaimer: PT Ekamas Mora Republik, Tbk tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen.