Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Call Center Representative di Miranda HR kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Makati, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Interact with customers via phone to provide information and resolve issues.
- Maintain a positive and professional attitude toward customers at all times.
- Efficiently manage multiple calls and direct them to the appropriate department.
- Log customer interactions and feedback in the system for record-keeping.
- Assist in scheduling appointments and following up with customers as needed.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English language, strong customer service skills, effective problem-solving abilities.
- Qualities and Traits: Excellent communication skills, ability to work in a fast-paced environment, reliable and punctual.
- Responsibilities and Duties: Willingness to learn and adapt to new processes and systems.