Office & Operations Manager, Villa Rentals (OTA)

Office & Operations Manager, Villa Rentals (OTA)

Bali Property Group   ·   Canggu, Bali   ·   Full-time, on-site

We are bringing our villa operations in-house and hiring one senior person to own it. Around 20 new villas are coming online across our Bali portfolio, and we need someone to hold the whole operation together and make its rentals perform. This is a build-and-run role with real ownership and a clear path into operations leadership.

Bali Property Group develops and operates high-quality villas across Bali, working with international investors.

The role has two sides, and both matter. First, you are the operational core of the business: you run the office, keep filing, documentation and systems in order, and hold every project together. Second, you run our villa rentals across OTA channels (Airbnb, Booking.com, Agoda and direct), and drive occupancy and revenue.

The office and operations side is the foundation and comes first. The rentals and OTA side matters to us just as much. We want someone genuinely strong at both.

What you will run: office & operations

•   Run the office end to end: filing, documentation, contracts, permits and records, organised and always up to date.

•   Coordinate across all BPG projects (villa development, construction, land, operations), keep timelines on track, and flag issues before they become problems.

•   Be the reliable point of contact for clients, investors, vendors and guests.

•   Manage vendor and supplier relationships, negotiations and follow-ups.

•   Build clear SOPs, and as we grow, help structure and hire the operations and guest-support team.

What you will run: villa rentals & OTA

•   Own villa rental performance across OTA channels: Airbnb, Booking.com, Agoda and direct.

•   Create and optimise listings, set pricing and calendar strategy, and drive occupancy and revenue.

•   Set up and manage PMS and channel manager systems, and build guest communication and automation.

•   Own guest experience and review scores, and turn guests into repeat and referral bookings.

•   Be accountable for the rental numbers, not just the admin around them.

What you must have

Operations (essential)

•   5+ years in office management, operations or property management at a senior level.

•   Exceptionally organised: filing, documentation and juggling many priorities is second nature.

•   Strong client and stakeholder communication, in strong written and spoken English.

•   Proactive and self-directed. You own outcomes without being chased.

Rentals & OTA (essential)

•   Real, provable OTA and rental management experience across multiple properties.

•   Hands-on inside OTA backends, PMS and channel manager systems.

•   A track record of improving occupancy and revenue, with real numbers to show.

Strong advantage

•   Bali villa or short-stay accommodation experience.

•   Launching listings from zero and scaling a portfolio.

•   Experience building systems and teams, and comfort with automation tools.

What we offer

•   IDR 15,000,000 to 22,500,000 per month, based on proven experience.

•   Uncapped performance bonus tied to rental revenue and occupancy. When the portfolio performs, you share in the upside.

•   Real ownership of both sides of the role, and a clear path into operations leadership.

•   Direct working relationship with the directors, no unnecessary layers.

How to apply

Please include, in English:

1.  Your CV.

2.  The operations or office you have run: what you owned, how many projects or properties, and how you kept it organised.

3.  Your OTA and rental track record: how many properties you personally managed, which platforms, one real result where you improved occupancy or revenue (with numbers), and in a few lines, how you launch a new villa listing from scratch.

4.  Your expected monthly salary, and the kind of performance upside that motivates you.

Full-time, based at our office in Canggu, Bali.