Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Cebu, Central Visayas, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Assist customers with inquiries regarding products and services.
- Resolve customer complaints and provide appropriate solutions.
- Maintain customer records and document interactions.
- Collaborate with team members to improve service delivery.
- Provide feedback on recurring customer issues to management.
Requirements
- Educational Qualifications:High School Diploma or equivalent.
- Experience Level: minimum of 1 year of bpo experience
- Skills and Competencies:Excellent communication and interpersonal skills.
- Qualities and Traits:Empathetic, patient, and problem-solving oriented.
- Responsibilities and Duties:Proficient in handling inquiries across multiple communication channels.
- Working Conditions:Ability to work in a fast-paced environment.