Vendor Manager/Assistant Manager (BPO)

Responsibilities:

• Overall responsible for the expansion and operation of Appen (BPO resources) in Europe (centered on Romania).

• Develop long-term and short-term resource procurement strategies based on local and regional data service business needs and market trends (data annotation/collection/translation/on-site services, etc.), including BPO vendor selection, contract management, cost control, etc.

• BPO Management: To drive the expansion, evaluation, negotiation, and relationship maintenance of BPO vendor in local and adjacent regions, ensuring compliance with the company’s admission standards.

• Collect and analyze data and regularly report resource sourcing progress (including achievements and risks) to the Leader, providing support for decision-making.

• Assist the Leader in EU new office selection, new office establishment, contract signing, construction, routine procurement, and other related tasks.

• Cross-departmental collaboration: Work closely with horizontal functions such as Project Management, Legal, and Finance to ensure smooth business operations.

Requirements:

• Fluent English listening, speaking, reading, and writing skills.

• Bachelor’s degree or above.

• At least 3 or 4 years of relevant work experience, familiar with the data services industry; experience as a Vendor/procurement manager for data collection and annotation, or in a related role, is preferred.

• Candidates with experience in setting-up new offices are preferred.

• Strong presentation skills, excellent communication, and outstanding negotiation abilities.

• Ability to work under pressure and effectively handle various unexpected situations.