HR & Admin Supervisor/Manager

Job Requirements:

• Graduate of a Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field; RPm license is preferred but not required.
• At least 7 years of progressive experience in Human Resources and Administration, with strong exposure to recruitment and employee relations, including a minimum of 3 years in a supervisory or team lead role within a medical, healthcare, or clinic setting.
• Strong knowledge and practical experience in end-to-end recruitment and employee relations. Background in compensation and benefits and labor law compliance will be considered an advantage.
• Prior experience in sourcing, screening, and onboarding medical professionals is an advantage; alternatively, experience in hiring management or higher-level non-medical positions is required.
• Excellent communication, negotiation, and interpersonal skills, with strong problem-solving and conflict-resolution abilities.

Job Responsibilities:

Human Resource and Administration

• Updated on the recruitment and onboarding of SHSC employees, ensuring continuous support and proper monitoring of recruitment status at every stage.
• Support the Compensation and Accounting teams in managing benefits processes, including monitoring back pay and addressing related employee concerns.
• Monitor attendance records and coordinate with the Compensation and Benefits team.
• Serve as the first point of contact for employee concerns and escalate to HR or Management as needed.
• Prepare PANs and Employee Movement documents such as salary adjustments, transfers, and job description alignments.
• Submit quarterly Manpower Reports to IPS.
• Draft and maintain memoranda and other HR documentation.
• Handle escalated employee issues, grievances, and disputes with fairness and consistency.
• Recommend improvements and policy adjustments to management.
• Review and update HR policies and protocols when necessary.
• Maintain confidentiality of employee records, contracts, and other sensitive information.
• Support onboarding by setting up workstations and providing admin assistance across departments.
• Address administrative concerns promptly to maintain smooth operations.

Medical Doctors Hiring

• Source and screen qualified doctor candidates based on operational requirements.
• Conduct initial interviews and facilitate clinic tours for applicants.
• Prepare job offers and negotiate professional fees, when applicable.
• Oversee onboarding and orientation with the Operations Team, Medical Team, and internal systems.
• Maintain and update 201 files in compliance with DOH requirements.
• Monitor and support operational concerns of doctors on duty, including attendance, performance, professionalism, and role alignment.

Operations Support

• Oversee daily administrative and operations, ensuring compliance with company policies and procedures.
• Manage office supplies (limited procurement) and assist with government compliance requirements (e.g., business permits, DOLE, DOH).
• Implement and monitor company guidelines and protocols, including utilities, parking, and uniform requests for employees and doctors.
• Prepare management reports and provide support in decision-making.
• Report directly to the VP of HRAD and the President.
• Perform other related tasks and ad hoc functions as required in line with the responsibilities of the HR and Admin Manager.