Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Retention Staff di PT NETTOCYBER INDONESIA (VELO NETWORKS) kami kurasi dari Glints (kategori Marketing & Penjualan). Perhatikan lokasi kerja (Setiabudi) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Job Description :
- Responsible for protect customer retention from churn & downgrade by survival VELOShip, Customer visit, Survival action from price competition and SLA Issue.
- Maintaining and protect customer.
- Persue churn & downgrade cases result below company budget per year.
- Increase customer lifetime value by involve and support customer engagement : Community event (Customer gathering), Customer Visit, Monitoring contract renewal status.
- Customer pricing calculation for retention cases.
Requirements
- Minimum Bachelor's Degree (S1) in Economics, Marketing, Business Administration, or related fields.
- Age between 26–31 years old.
- Minimum 2 years of working experience in Customer Retention, Account Management, Customer Relationship Management, Business Development, or related fields.