Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Support Representative di Prudential Employment Agency Inc. kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Las Pinas, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Assist customers with product information and troubleshooting via phone, email, or chat.
- Document customer interactions and maintain detailed records in the system.
- Work collaboratively with team members to identify process improvements and enhance customer satisfaction.
- Stay up-to-date with product knowledge and company policies to deliver accurate information.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 1–3 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Ability to multitask and manage time effectively
- Qualities and Traits: Customer-oriented mindset with a focus on problem-solving
- Responsibilities and Duties: Ability to work in a fast-paced environment