Technical Writer (SAP Project)

Job Description

• Develop, maintain, and update technical, functional, and operational documentation for SAP applications and related systems.

• Create high-quality documentation, including User Manuals, Standard Operating Procedures (SOPs), Work Instructions, Technical Guides, Installation Guides, and Training Materials.

• Document business processes, application workflows, system architecture, and process flows based on project requirements.

• Collaborate closely with SAP Functional Consultants, SAP Technical/ABAP Developers, Business Analysts, QA Engineers, and Project Managers to ensure documentation accuracy and completeness.

• Produce and maintain project documentation throughout the software development lifecycle, including Business Requirement Documents (BRD), Functional Design Documents (FDD), SIT/UAT documentation, Deployment Guides, Cutover Plans, and Go-Live documentation.

• Develop process flow diagrams, UML diagrams, ERDs, BPMN diagrams, and other technical illustrations to support system documentation.

• Review, revise, and maintain documentation to reflect system enhancements, configuration changes, and new releases.

• Ensure all documentation complies with company documentation standards and is clear, accurate, and user-friendly.

• Organize and maintain a centralized knowledge base and document repository for project teams.

• All deliverables will be reviewed and supervised by the Project Lead or SAP Consultant.

Requirements

• Minimum Diploma (D3) or Bachelor's Degree in Information Technology, Information Systems, Computer Science, Engineering, or a related field.

• Proven experience as a Technical Writer, IT Documentation Specialist, System Analyst, Business Analyst, or a similar role.

• Experience supporting SAP implementation, rollout, migration, upgrade, or support projects is highly preferred.

• Strong technical writing, documentation, and communication skills.

• Proficient in Microsoft Office, Google Workspace, and documentation tools such as Microsoft Visio, Draw.io, Lucidchart, or similar applications.

• Strong understanding of business process documentation, application procedures, system architecture, and workflow documentation.

• Familiar with Flowcharts, UML, BPMN, ERD, and other system modeling techniques.

• Excellent written communication skills with strong attention to detail and document quality.

• Able to work collaboratively with cross-functional teams and manage multiple documentation tasks simultaneously.