Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Representative di Alorica kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Quezon City, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Assist customers with inquiries and provide prompt support via phone, email, or chat.
- Resolve customer issues efficiently, ensuring a high level of satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes.
- Stay informed about product updates and company policies.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment
- Qualities and Traits: Positive attitude and strong problem-solving skills