Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Care Representative di Metacom Careers kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Muntinlupa, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service via phone, email, and chat.
- Address customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance customer satisfaction and service delivery.
- Utilize CRM tools to track and manage customer feedback.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:1–3 years
- Skills and Competencies:Excellent communication and interpersonal skills
- Skills and Competencies:Proficient in customer service best practices
- Skills and Competencies:Experience in a call center environment is preferred
- Qualities and Traits:Strong problem-solving abilities
- Qualities and Traits:Ability to work in a fast-paced environment