Virtual Assistant (e-learning operations & administration)

About Us

We are an AI-powered EdTech company supporting online education and professional development programs in collaboration with a leading German education provider.

We are looking for a reliable and proactive Virtual Assistant to support the day-to-day operations of our e-learning products and programs.

This role is ideal for someone who enjoys organization, administration, communication, and helping online learning programs run smoothly.

Responsibilities

1.) E-Learning Operations

• Support the administration of online courses and learning programs.
• Coordinate course schedules, participant information, and learning materials.
• Assist with onboarding learners and trainers.
• Monitor course activities and learner progress.
• Help maintain and update learning platforms and course content.

2.) Administrative Support

• Manage emails, calendars, and meeting schedules.
• Prepare reports, spreadsheets, and documentation.
• Organize files and maintain accurate records.
• Support internal projects and operational tasks.

3.) Communication & Coordination

• Communicate with learners, trainers, and internal teams.
• Follow up on outstanding tasks and deadlines.
• Support event, webinar, and training coordination.
• Assist with customer and learner inquiries.

Requirements

• Excellent organizational and administrative skills.
• Strong attention to detail.
• Ability to manage multiple tasks and deadlines.
• Strong written and verbal communication skills.
• Proficiency in:

1. Microsoft Office (Excel, Word, PowerPoint)
2. Google Workspace
3. Microsoft Teams

• Comfortable working independently in a remote environment.
• Good English communication skills (required).
• German language skills are a strong advantage and will be considered during salary discussions.

Preferred

• Experience as a Virtual Assistant, Administrative Assistant, Project Coordinator, or Operations Assistant.
• Experience working with online education, training, coaching, or e-learning platforms.
• Familiarity with LMS platforms (Learning Management Systems).
• Experience with data entry, reporting, and documentation management.

What We Are Looking For

✅ Highly organized and dependable

✅ Proactive problem-solver

✅ Strong follow-up and coordination skills

✅ Comfortable working with international teams

✅ Interested in education, learning, and technology

✅ Able to work with minimal supervision

Nice to Have

• German language proficiency (A2/B1/B2 or above)
• Experience with CRM systems
• Experience with AI tools such as ChatGPT, Copilot, or automation software
• Basic graphic design or content management skills
• Experience supporting online training programs

Why Join Us?

• Fully remote work environment
• International exposure
• Opportunity to work in the growing EdTech industry
• Supportive and collaborative team
• Career growth opportunities

📩 If you enjoy helping teams stay organized and want to contribute to the future of online learning, we'd love to hear from you.