Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Agent di Metacom Careers kami kurasi dari Bossjob (kategori Teknologi & IT). Perhatikan lokasi kerja (Pasig, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service processes and customer satisfaction.
- Stay updated on product knowledge and service offerings to assist customers effectively.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:1-3 years
- Skills and Competencies:Proficient in customer service and call center operations
- Qualities and Traits:Excellent communication and interpersonal skills
- Responsibilities and Duties:Ability to handle multiple tasks and prioritize effectively
- Working Conditions:Availability to work flexible shifts, including evenings and weekends