(Japanese Speaking) Marketing & Client Service Officer

JOB DESCRIPTION

1. Sales and Marketing

• Contributing to the development of sales and marketing strategies

• Conducting market research and mapping of potential sales and marketing channels

• Designing and implementing sales and marketing plans and tools 

• Coordinating with communities, marketing partners, and clients

• Responsible for sales process and offering high quality services to customers and Corporate clients

• Answering customers and client queries about programs offered

• Maintaining customers and client relations

• Tracking sales data to ensure the company meets sales quota

• Creating and presenting sales performance reports

2. Administration

• Preparing Proposals, presentations, agreements and other related administration

• Assisting in preparation and communication of class administration such as placement tests and class schedules and requests from customers/clients, class attendance, feedback, reports, etc

• Communicating with our Academic Team and monitoring classes to run successfully

3. Client Relations

Providing high quality assistance and service to clients and customers to achieve an excellent learning journey

CANDIDATE CRITERIA

• Min. Diploma / Bachelor’s Degree

• Proficient in using Emails, MS Office (Word, Excel, Power Point)

• English level min. CEFR A2

• Japanese level min. JLPT N3

• Able to work both independently and in a team environment

• Target driven and have a passion in sales and marketing

• Honest, highly responsible, and eager to learn

• Great communication skills with all ages from children to adults