IT Business Analyst & Functional Consultant Internship

Requirements

• Fresh graduate in Information Systems, Computer Science, Software Engineering, Industrial Engineering, Business Information Systems, or other related fields.
• Strong analytical thinking and problem-solving skills.
• Strong writing and documentation skills (structured, clear, and detail-oriented).
• Basic understanding of Software Development Life Cycle (SDLC).
• Familiar with requirement documentation standards (BRD, FRD, SRS, User Stories).
• Basic understanding of business process modeling (Flowchart, BPMN, Use Case Diagram).
• Able to translate business and technical discussions into clear and structured documentation.
• Good communication and interpersonal skills.
• Good written communication skills in English and Bahasa Indonesia.
• Proficient in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and documentation tools.
• Willing to commit to a 6-month internship program
• Available and willing to work from office (WFO) at Kota Kasablanka, South Jakarta, throughout the internship period.

Responsibilities

• Support Business Analysts and Functional Consultants in gathering, documenting, and maintaining business and system requirements.
• Assist in preparing project documentation, including BRD, FRD, SRS, User Stories, process flows, and meeting minutes.
• Help analyze business processes and document current and future-state workflows.
• Assist in translating business requirements into functional specifications for the development team.
• Participate in requirement discussions, workshops, UAT sessions, and project meetings.
• Support the preparation of UAT documents, test scenarios, test cases, and user manuals.
• Collaborate with Business Analysts, Functional Consultants, Developers, QA, and UI/UX teams to ensure documentation accuracy and completeness.
• Assist in validating system functionality against business requirements under the guidance of senior team members.
• Organize and maintain project documentation repositories (Confluence, SharePoint, Google Drive, etc.).
• Support system implementation, enhancement requests, and post-deployment documentation activities.
• Perform other administrative and project support tasks assigned by Business Analysts and Functional Consultants.