Sr. Director of Revenue Operations

Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions.

Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness.With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives. Visit www.interplaylearning.com to learn more.

Awards & Recognition:

• 2026 & 2025, Forbes, America’s Best Startup Employers
• 2025, Inc. 5000, Fastest-Growing U.S. Companies
• 2024, Best Midsize Places to Work In Austin
• 2024, Facilitiesnet Readers' Choice Award Winners for Software
• 2024, AHR Expo Innovation Awards Winners for Software

Interplay Learning Ethos:

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

Interplay uses AI to support the recruiting/hiring process, but all hiring decisions are made by humans.

Position: Sr. Director of RevOps

This is an opportunity to build and lead the next chapter of Revenue Operations at Interplay Learning! As our first dedicated Sr. Director of Revenue Operations, you'll architect the systems, processes, and reporting that power our go-to-market organization.

Partnering closely with leaders across Sales, Marketing, Customer Success, and Finance, you'll transform Revenue Operations into a strategic function that drives alignment, improves visibility, and enables scalable growth. Reporting to the CFO, you'll ensure the business operates from a single source of truth—giving leaders the insights and confidence to make better decisions as we continue to grow.

Why this position:

• Build and scale Revenue Operations at a growing, mission-driven SaaS company.
• Partner directly with executive leadership to shape the future of our go-to-market strategy.
• Create lasting impact by designing the systems, processes, and insights that power growth.
• Lead a high-visibility function with the autonomy to influence how the business operates and scales.

What you’ll do:

Strategy & Governance

• Define and execute the Revenue Operations roadmap aligned to company growth and GTM priorities.
• Partner with Finance and GTM leadership to establish operating rhythms, governance, and shared accountability.
• Drive strategic initiatives that improve efficiency, scalability, and revenue performance.

Reporting & Analytics

• Own the company's revenue reporting strategy and create a single source of truth across the customer lifecycle.
• Build executive dashboards and self-service reporting that enable faster, data-driven decisions.
• Deliver meaningful insights across pipeline, bookings, customer health, forecasting, and key GTM metrics.

Technology & Data

• Own the GTM technology ecosystem, including Salesforce and supporting revenue platforms.
• Improve system integrations, data quality, and automation across the lead-to-renew lifecycle.
• Continuously evaluate and optimize the technology stack to support a scalable revenue engine.

Process & Operations

• Design and optimize scalable processes across Sales, Marketing, Customer Success, and Finance.
• Eliminate manual work through automation, standardization, and operational excellence.
• Ensure consistent execution across territory management, lead routing, forecasting, order management, and revenue operations workflows.

Leadership

• Build, lead, and develop a high-performing Revenue Operations team.
• Serve as a strategic partner to GTM leaders, aligning people, processes, systems, and data to business priorities.
• Lead change management initiatives that drive adoption, operational consistency, and long-term scalability.

Who you are:

• Strategic & Data-Driven – You see patterns in data, connect insights across teams, and design scalable systems that improve revenue performance and business outcomes.
• An Influential Communicator – You simplify complexity, communicate with clarity, and build trust with executives and cross-functional leaders. You know how to align teams around shared goals and drive meaningful change.
• A Proactive Builder – You thrive in fast-paced environments, take initiative, and bring structure to ambiguity. You don't wait for direction—you identify opportunities, solve problems, and keep momentum moving forward.
• A Collaborative Leader – You develop high-performing teams, elevate the people around you, and build strong partnerships across the organization. Your success is measured by the success of the teams you support.
• An Owner's Mindset – You think like a business leader, prioritize what drives the greatest revenue impact, and hold yourself and others accountable for outcomes—not just activity.

Requirements:

• 8+ years of progressive experience in Revenue Operations, Sales Operations, Business Operations, Finance, or a related function, including 3+ years leading a RevOps or Operations team.
• Experience building and scaling Revenue Operations within a PE- or venture-backed SaaS company with recurring revenue, ideally in the $30M–$150M ARR/revenue range.
• Deep understanding of SaaS business models, including subscription, usage-based, professional services, and recurring revenue operations.
• Advanced expertise with Salesforce and a modern GTM tec