Executive Housekeeper

Company Description

Novotel Jakarta Cikini is strategically located in Cikini, the heart of Jakarta. Close to Taman Ismail Marzuki, Metropole, and Dr. Cipto Mangun Kusumo Hospital. The 245-room hotel features Food Exchange Restaurant with ideal offerings for business and meeting purposes. It provides free bicycles, private parking, an outdoor swimming pool, and a fitness center. Other facilities at the property include a restaurant, room service, a 24-hour front desk, and free WiFi.

Located in the heart of Central Jakarta, Novotel Jakarta Cikini offers the most convenient stay in the city center. Enjoy your stay in the 245-room hotel and indulge your taste buds at our Food Exchange, a casual International Buffet restaurant. This modern business hotel is close to Jakarta's Golden Triangle, minutes from the CBD, SCBD, and Dr. Cipto Mangunkusumo National General Hospital, Proclamation Monument, Taman Ismail Marzuki, Taman Menteng, and Jakarta's Gambir train station.

Located on Jalan Cikini, Central Jakarta's heritage tourism destination, Novotel Jakarta Cikini provides access to explore Central Jakarta's historical sites and minutes from the glittering city center of Jakarta.

Job Description

• Lead and support the housekeeping team to deliver consistently high standards
• Oversee daily operations across rooms, public areas and back-of-house
• Manage rostering, productivity and labour costs
• Recruit, train, and develop a high-performing team
• Maintain stock levels of linen, amenities and cleaning supplies
• Oversee in-house laundry operations, ensuring quality and efficiency
• Monitor quality standards and respond to guest feedback
• Work closely with Front Office and Maintenance to ensure seamless operations
• Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
• Display quick thinking and adaptability to ensure seamless daily operations
• Balance effective leadership with a collaborative team spirit, actively engaging in hands-on support to ensure the team's success

Qualifications

• Minimum 2 years of experience in a similar capacity in midscale hotels
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Excellent leadership, interpersonal and communication skills
• Detail-oriented and highly reliable in thorough execution and follow-through
• Ability to work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times