Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Customer Service Sea Import di Cahaya Pundimas Indonusa kami kurasi dari JobStreet (kategori Kesehatan). Perhatikan lokasi kerja (West Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Requirement:
Candidate must process at least a Bachelor Degree GPA Minimal 3.0
Having at least 1 years of working experience in Freight Forwarding
Excellent command of both written and spoken English
Understand procedures, regulations, licenses, import supporting documents and the necessary permits, including PIB
Having strong and well develop communication and interpersonal skill
Good communication skill, well organized, high motivation, good analytical thinking
Pleasant personality, tight in follow up and detail oriented
Willing to work on Saturdays
Job Description:
Handle Customers inquiries.
Deliver fast and excellent communication to Customers.
Establish and maintain relationship with Customers.
Well organized, capable and practiced in handling complex and multifaceted tasks.
Resolves service problems by clarifying the complaint determining the cause of problem and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure solution.
Responsible for preparing & checking documents and reports on import activities
Making daily status report for customers.
Coordinate with Overseas Agents related import and forwarding activities.
Coordinate with logistic teams.
Looking for new orders by ask and answering product and services questions, suggesting information about other products and services.